Blue Ocean Marine Co. is committed to protecting your privacy and personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our shipping and logistics services.
شركة بلو أوشن مارين ملتزمة بحماية خصوصيتك وبياناتك الشخصية. توضح سياسة الخصوصية هذه كيفية جمع معلوماتك واستخدامها والإفصاح عنها وحمايتها عند زيارة موقعنا الإلكتروني أو استخدام خدمات الشحن واللوجستيات لدينا.
البينات التي نجمعها - INFORMATION WE COLLECT
Personal Information
We may collect the following personal information directly from you:
- Full name (الاسم الكامل)
- Email address (البريد الإلكتروني)
- Phone number and WhatsApp number (رقم الهاتف والواتساب)
- Company name and position (اسم الشركة والمنصب)
- Billing and shipping addresses (عناوين الشحن والفواتير)
- National ID or passport details when legally required (بيانات الهوية عند الضرورة القانونية)
Shipping & Logistics Data
In connection with our freight and logistics services, we collect:
- Cargo descriptions, weights, and dimensions
- Port of origin and destination details
- Bill of Lading numbers and shipment references
- Customs declarations and import/export documentation
- Payment and invoice records
Automatically Collected Data
When you visit our website, we automatically collect:
- IP address and browser type
- Pages visited, time spent, and navigation paths
- Device type and operating system
- Referring URLs and search queries
- Cookies and similar tracking technologies
How We Use Your Information — كيف نستخدم بياناتك
الغرض / Purpose
- Processing and managing shipping orders
- Communicating shipment status and updates
- Preparing customs and regulatory documentation
- Processing payments and invoices
- Improving website performance and UX
- Sending service updates and marketing emails (with consent)
- Complying with Egyptian Customs Authority requirements
- List ItemFraud prevention and security monitoring Legitimate interest
الأساس القانوني / Legal Basis
- Contractual obligation
- Communicating shipment status and updates Legitimate interest
- Legal obligation
- Contractual obligation
- Legitimate interest
- Consent
Cookies Policy — سياسة ملفات تعريف الارتباط
Types of Cookies We Use:
Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device.
- Essential Cookies — Required for website functionality (login sessions, security)
- Analytics Cookies — Google Analytics to understand website traffic and usage patterns
- Functional Cookies — Remember your preferences and settings
- Marketing Cookies — Track visits across websites (only with your consent)
You can control cookie settings through your browser. Disabling essential cookies may affect website functionality.
يمكنك التحكم في إعدادات ملفات تعريف الارتباط من خلال متصفحك. قد يؤثر تعطيل ملفات الارتباط الأساسية على وظائف الموقع.
Data Sharing & Third Parties — مشاركة البيانات
Data Sharing & Third Parties
We do not sell, rent, or trade your personal information. We may share your data with trusted third parties only when necessary:
- Shipping Lines & Port Authorities — to process and clear shipments
- Egyptian Customs Authority (مصلحة الجمارك المصرية) — for import/export compliance
- Payment processors and banking partners — for secure payment handling
- IT and website service providers — under strict confidentiality agreements
- Legal authorities — when required by Egyptian law or court order
How We Use Your Information — كيف نستخدم بياناتك
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy:
نوع البيانات / Data Type
- Customer shipping records
- Customs and trade documents
- Invoice and financial records
- Website analytics data
- Marketing email preferences
- Job application data
مدة الاحتفاظ / Retention Period
- 10 years (legal requirement)
- 10 years (Egyptian law)
- 7 years
- 26 Months
- Until unsubscribed
- 6 months
Your Rights — حقوقك
Your Rights
Under applicable data protection laws, you have the following rights regarding your personal data:
- Right of Access (حق الوصول) — Request a copy of the personal data we hold about you
- Right to Rectification (حق التصحيح) — Request correction of inaccurate or incomplete data
- Right to Erasure (حق الحذف) — Request deletion of your data, subject to legal obligations
- Right to Restriction (حق التقييد) — Request that we limit how we process your data
- Right to Data Portability (حق النقل) — Receive your data in a structured, machine-readable format
- Right to Object (حق الاعتراض) — Object to processing based on legitimate interests or marketing
- Right to Withdraw Consent (سحب الموافقة) — Withdraw consent at any time where processing is consent-based
Data Security — أمان البيانات
Data Security
Blue Ocean Marine implements industry-standard technical and organizational measures to protect your personal data:
- SSL/TLS encryption for all data transmitted through our website
- Secure servers with restricted access controls
- Regular security audits and vulnerability assessments
- Staff training on data protection and confidentiality obligations
- Incident response procedures for data breach notification
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and keep your login credentials confidential.
Etools Platform — منصة الأدوات الإلكترونية
Etools Platform
Our Etools platform (Online Quotation, Ship Tracking, Line Up) may collect additional data:
- Account registration information (name, email, company)
- Shipment tracking queries and history
- Quotation requests and cargo specifications
- Login times, IP addresses, and session data
All Etools data is stored securely and subject to the same protections outlined in this policy.
Children's Privacy — خصوصية الأطفال
Our website and services are intended for business and professional use only. We do not knowingly collect personal information from individuals under the age of 18. If you believe a minor has provided us with personal information, please contact us immediately and we will delete it.
International Data Transfers — نقل البيانات الدولي
As an international shipping company, some of your data may be transferred to and processed in countries outside Egypt, including countries where your cargo originates or is destined. Such transfers occur only when necessary to fulfill our shipping services and are conducted under appropriate safeguards.
Changes to This Policy — تعديلات السياسة
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make material changes, we will:
- Update the “Last Updated” date at the top of this page
- Notify registered users via email where appropriate
- Display a prominent notice on our website homepage
Your continued use of our website or services after any changes constitutes your acceptance of the updated policy.