Terms & Conditions

Please read these terms carefully before using our website or requesting any logistics, freight forwarding, customs clearance, or shipping services.

Terms & Conditions

Welcome to Blue Ocean Marine.

These Terms & Conditions govern your use of our website and the logistics services we provide. By accessing this website or requesting any of our services, you agree to comply with these terms. If you do not agree with any part of this agreement, please discontinue using the website immediately.

Website Use

This website provides information about our shipping, freight forwarding, customs clearance, warehousing, inland haulage, and project cargo services.

You may use this website only for lawful purposes. Furthermore, you agree not to misuse the website, interfere with its operation, or attempt to gain unauthorized access to our systems.

Customer Responsibilities

Customers are responsible for providing complete and accurate shipment information.

This includes:

Cargo description
HS Codes
Container size
Weight
Dimensions
Dangerous Goods declarations
Import and export documentation
Customs information

Moreover, customers must ensure that all submitted information remains accurate throughout the shipping process.

Customs Clearance

Customs clearance services remain subject to Egyptian Customs regulations and all applicable governmental requirements.

Customers must provide complete documentation before customs processing begins.

Consequently, delays caused by customs authorities, inspections, or missing documents remain outside the control of Blue Ocean Marine Logistics.

Insurance

Cargo insurance is not included unless requested in writing.

Therefore, we strongly recommend arranging marine cargo insurance before shipment to reduce financial risk during transportation.

Bookings

All bookings depend on vessel space, equipment availability, and carrier approval.

To avoid delays, customers must submit complete shipping instructions and all required documentation before the applicable cut-off time.

Additionally, late documentation may result in storage charges, rollovers, re-booking fees, or other operational costs.

Third-Party Services

Some services may be performed by shipping lines, airlines, trucking companies, warehouses, or other logistics partners.

Although we carefully select reliable partners, we cannot guarantee the performance of third-party service providers.

Quotations & Rates

All freight rates, quotations, transit times, and service details are provided based on the information available when the quotation is issued.

However, shipping rates may change due to:

Carrier adjustments
Fuel surcharges
Currency fluctuations
Port charges
Government regulations
Customs requirements
Equipment availability
Vessel schedules

Therefore, every quotation remains subject to confirmation until the booking is officially accepted.

Intellectual Property

All content available on this website remains the property of Blue Ocean Marine Logistics.

This includes:

Website content
Graphics
Images
Icons
Documents
Logos
Branding
Layouts
Designs

Accordingly, you may not reproduce, copy, distribute, or modify any material without prior written permission.

Website Availability

We strive to keep our website available at all times.

However, scheduled maintenance, technical issues, or circumstances beyond our control may temporarily interrupt website availability.

In addition, we reserve the right to update, modify, or discontinue any part of the website without prior notice.

Limitation of Liability

Blue Ocean Marine Logistics shall not be liable for indirect, incidental, or consequential losses arising from:

Website interruptions
Carrier schedule changes
Customs inspections
Government actions
Port congestion
Weather conditions
Force majeure events

Nevertheless, we always make every reasonable effort to minimise disruptions and provide timely updates whenever possible.

Privacy & Policy

Your use of this website is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, process, and protect your personal information.

Changes to These Terms

From time to time, we may revise these Terms & Conditions.

Whenever significant changes occur, the updated version will be published on this page.

Accordingly, we recommend reviewing this page regularly to remain informed.

Governing Law

These Terms & Conditions are governed by the laws of the Arab Republic of Egypt.

Furthermore, any dispute arising from the use of this website or our logistics services shall be subject exclusively to the jurisdiction of the competent Egyptian courts.